TERMS & CONDITION

1. Acceptance of Terms:

By accessing and using the website, users agree to abide by the terms and conditions outlined herein.

2. Intellectual Property:

All content on the website, including text, graphics, logos, images, and software, is protected by intellectual property laws and is the property of the Royal Jewellers Limited. Users are prohibited from using, reproducing, or modifying any content without explicit permission.

3. Privacy and Data Protection:

The Royal Jewellers Limited is committed to protecting user privacy. Information collected from users will be used in accordance with the store’s privacy policy. Users are encouraged to review the privacy policy to understand how their personal information is collected, used, and protected.

4. Product Information:

The website may contain descriptions, images, and specifications of products. While the Royal Jewellers Limited strives for accuracy, it does not warrant that product information is error-free or up-to-date. Users should rely on their own judgment and contact the store for any clarifications before making a purchase.

5. Pricing and Availability:

Product prices, discounts, and availability are subject to change without notice. The Royal Jewellers Limited reserves the right to modify prices, limit quantities, or discontinue products at any time. In the event of a pricing error, the store may refuse or cancel orders.

6. Orders and Payments:

Placing an order on the website constitutes an offer to purchase. The Royal Jewellers Limited reserves the right to accept or decline orders at its discretion. Payment must be made in full before orders are processed and shipped. We accept major credit and debit cards such as Visa, Mastercard and American Express, and we also accept payments through mobile money, such as Mpesa, Tigopesa, and Airtel Money. We are partnered with a secure payment gateway to process transactions securely.

7. Shipping and Delivery:

The Royal Jewellers Limited will make reasonable efforts to deliver orders within the specified timeframe. However, delivery times are estimates and may be subject to delays beyond the Royal Jewellers Limited control. The Royal Jewellers Limited is not liable for any damages or losses resulting from delayed deliveries.

8. Returns and Refunds:

The Royal Jewellers Limited return policy outlines the conditions for returns, exchanges, and refunds. Users should review the policy before making a purchase. Return shipping costs may be the responsibility of the customer unless otherwise specified.

9. Modifications to Terms and Conditions:

The Royal Jewellers Limited reserves the right to modify or update these terms and conditions at any time without prior notice. Continued use of the website constitutes acceptance of the modified terms.